Client Knowledge Base

How can we help?

Everything you need to know about managing your hosting, domains, billing, and account settings.

Welcome to the Webbed Digital Knowledge Base. Here you'll find step-by-step instructions on how to use our Client Portal to manage your services. Simply select a topic below to get started.

Register & Log In

How to create an account and log in securely.

Client Dashboard Overview

A quick tour of your main account dashboard.

Account Settings

Change your password, email, and 2FA settings.

Find Your Support PIN

Where to locate your PIN to verify your identity.

Manage Payment Methods

How to add, remove, or change your stored cards.

Place a New Order

How to order new hosting, domains, or services.

Review Billings & Invoices

View your past invoices, credits, and pay an unpaid bill.

Cancel a Subscription

How to stop auto-renew for a specific service.

Manage Auto-Renew

Turn auto-renew on or off for your products.

Check Account Balance

View your credit balance and top up your account.

Manage Support Tickets

Open new tickets and reply to existing support requests.

Contract Delegates

Grant a third party (like a web developer) access to your services.

Need further assistance?

If you couldn't find the answer in our Knowledge Base, our team is ready to help.

Open a Support Ticket Contact Us