Client Knowledge Base

How to Check Your Account Balance

View your available credit and add funds.

If you prefer, you can add funds directly to your Client Portal account as credit. This credit will automatically be used to pay for future invoices.

Locating Your Balance

  1. Log in to your Client Portal.
  2. Click the Billing menu tab.
  3. Click Account credit on the left side menu.

Your current available balance will be displayed clearly on the screen.

Topping Up Your Account

To add money to your account balance:

  1. Click the Top up button.
  2. Enter the amount you wish to add.
  3. Complete the payment form with your card details.
  4. Click Submit payment. The funds will immediately be added to your credit balance.

Need further assistance?

If you couldn't find the answer in our Knowledge Base, our team is ready to help.